Privacy Policy

Effective Date: February 16, 2026

Overview

This Privacy Policy explains how Cleardrop Investment Management LLC (“Cleardrop,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you:

Visit our websites or landing pages;
Submit information through online forms (including LinkedIn Lead Gen forms);
Communicate with us by phone, SMS/text message, email, or other channels; or
Use any other services that link to or reference this Privacy Policy

(collectively, the “Services”).

We are committed to protecting your privacy and handling your information in a responsible, transparent way.

By using the Services or providing information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in several ways, including information you provide directly, information collected automatically, and information from third-party sources.

2.1 Information You Provide to Us

We may collect the following types of information directly from you:

Contact Information: Name, email address, mailing address, phone number, and other contact details.
Professional & Demographic Information: Job title, company name, occupation, age range, and similar data you choose to provide.
Financial & Planning Information: Information you share relating to income, assets, liabilities, investment objectives, retirement goals, risk tolerance, and other information relevant to financial planning and advisory services.
Account & Communication Information:
- Information you submit via contact forms, scheduling tools, LinkedIn Lead Gen forms, or other online forms;
- Preferences for communication channels (email, phone, SMS);
- Content of messages you send to us or discuss with us.
Consent & Checkbox Selections: Choices you make on forms (e.g., agreement to receive SMS, email communications, or marketing updates) and the date/time of those submissions.

You may choose not to provide certain information, but this may limit your ability to use parts of the Services or our ability to respond to your requests.

2.2 Information Collected Automatically

When you interact with our websites, emails, or online ads, we may automatically collect:

Usage Data: Pages viewed, links clicked, time spent, referring and exit pages, and other actions taken on our sites.
Device & Technical Data: IP address, browser type and version, operating system, device identifiers, network information, and similar details.
Log Information: Time and date of visits, error logs, and diagnostic data.

2.3 Cookies and Similar Technologies

We use cookies, pixels, tags, and similar tracking technologies to:

Recognize you and your browser or device;
Remember your preferences;
Analyze site traffic and performance;
Measure and improve our advertising, including LinkedIn and other online platforms.

For more information, see Section 7 – Cookies & Tracking Technologies.

2.4 Information from Third-Party Sources

We may receive information about you from:

LinkedIn Lead Gen Forms and Other Advertising Platforms: When you submit your information via lead forms, those platforms share your contact details and any responses you provide with us.
Analytics and Advertising Partners: Aggregated or de-identified information about site performance, audience demographics, and engagement.
Public Databases and Professional Directories: Where legally permitted, we may enhance our records with publicly available information related to your professional profile or contact details.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services
- Responding to inquiries and requests;
- Providing financial advisory and planning services;
- Scheduling and managing appointments and consultations;
- Personalizing content and communication based on your interests and needs.
To Communicate With You
- Sending emails, SMS/text messages, and phone calls related to your inquiries, appointments, account information, and service updates;
- Providing confirmations, reminders, and follow-ups for meetings or consultations;
- Delivering information you request, such as guides, checklists, or reports.
For Marketing and Outreach
- Sending newsletters, educational content, event invitations, and other information we believe may be relevant to you, where permitted by law;
- Measuring and improving the effectiveness of our marketing campaigns, including LinkedIn and other advertising platforms.
For Compliance, Security, and Legal Obligations
- Maintaining records for regulatory, audit, and compliance purposes;
- Protecting our rights, property, and the safety of clients and others;
- Detecting, investigating, and preventing fraud or other illegal activities;
- Complying with applicable laws, regulations, and professional obligations.
For Analytics and Service Improvements
- Analyzing usage to improve site performance, user experience, and service offerings;
- Developing new services and features.

We may combine information from different sources for the above purposes, consistent with this Privacy Policy.

4. SMS/Text Messaging

4.1 How You Opt In

You may provide your mobile phone number and consent to receive SMS/text messages when you:

Submit a form on our website or landing pages;
Complete a LinkedIn Lead Gen Form or similar online lead form that includes SMS consent language;
Request that we contact you via text message;
Confirm your SMS consent through a reply message or similar mechanism.

By providing your phone number and agreeing to the disclosure presented at the point of collection, you consent to receive SMS/text messages from us.

4.2 Types of Messages You May Receive

Messages may include:

Follow-ups regarding your inquiry or consultation request;
Appointment confirmations, reminders, and rescheduling notices;
Service-related updates and client communication;
Links to resources you requested (such as guides, checklists, or reports);
Limited, relevant informational or educational content related to financial planning and our services, where permitted by law.

Message type is service-related and informational in nature. We do not send high-volume, unrelated promotional spam.

4.3 Message Frequency and Charges

Message frequency may vary depending on your interactions with us, upcoming appointments, and ongoing engagement. Standard message and data rates may apply according to your mobile carrier and plan.

4.4 Opt-Out Instructions

You may opt out of SMS/text messages at any time by replying STOP to any message you receive from us. After you send STOP, we may send a confirmation message to acknowledge your opt-out request. You may also contact us using the information in Section 13 – Contact Us to request removal from SMS communications.

To request help or more information via SMS, you may reply HELP where available.

4.5 Mobile Information Sharing Statement

We do not sell, rent, lease, or trade your mobile phone number to unaffiliated third parties for their own marketing purposes.

We may share your mobile phone number with trusted service providers (such as SMS and telephony platforms) solely for the purpose of delivering messages on our behalf. These providers are contractually required to protect your information and use it only as directed by us.

Mobile carriers are not liable for delayed or undelivered messages.

5. Email Communications

If you provide your email address, we may send you:

Responses to your inquiries;
Appointment confirmations and reminders;
Service-related notices and updates;
Educational content, newsletters, and offers that may be of interest, where permitted by law.

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly. We may continue to send non-marketing emails where required or permitted by law (e.g., transactional or service-related communications).

6. Phone Calls and Call Data

If you provide your phone number, we may call you to:

Respond to your requests and inquiries;
Confirm or manage appointments;
Discuss your financial needs and our services, where permitted.

Calls may be routed through third-party telephony providers. Where allowed by law and with appropriate notice, calls may be recorded for quality assurance, training, and compliance purposes.

7. Cookies & Tracking Technologies

We and our service providers use cookies, pixels, and similar technologies to:

Recognize your browser or device and remember preferences;
Keep you signed in (where applicable);
Analyze website usage and performance;
Help deliver and measure the effectiveness of our advertising and marketing campaigns, including on platforms such as LinkedIn.

7.1 Types of Cookies

Strictly Necessary Cookies: Required for basic site functionality and security.
Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
Advertising/Retargeting Cookies: Used to deliver more relevant ads to you and measure their performance.

You can usually configure your browser to reject cookies or notify you when a cookie is set. If you disable cookies, some features of the site may not function properly.

Some third-party services, such as LinkedIn, may also use cookies or pixels on our site or in our ads to collect information for their own purposes. These third parties are responsible for their own privacy practices.

8. How We Share Your Information

We may share your information in the following circumstances:

Service Providers and Vendors

We share information with trusted third parties that provide services on our behalf, such as:

Website hosting and maintenance;
CRM and marketing automation platforms;
SMS, telephony, and email service providers;
Analytics and advertising platforms;
Data storage, security, and backup providers.

These service providers are permitted to use your information only as necessary to perform services for us and are expected to protect it appropriately.

Professional and Regulatory Obligations

We may share information with regulators, auditors, legal counsel, or other professional advisors to comply with legal, regulatory, or professional requirements.

Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

Legal Requirements and Protection of Rights

We may disclose information if required by law or if we believe such disclosure is necessary to:

Comply with legal obligations or requests;
Protect the rights, property, or safety of OnPoint, our clients, or others;
Detect, prevent, or address fraud, security, or technical issues.

We do not sell your personal information in exchange for money. We do not share your mobile number with third parties for their own marketing and promotional purposes.

9. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, loss, misuse, or alteration.

Despite our efforts, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we strive to protect your information and continuously assess and update our security practices.

10. Data Retention

We retain information for as long as reasonably necessary to:

Provide the Services and manage our relationship with you;
Comply with legal, regulatory, and professional obligations;
Resolve disputes and enforce our agreements;
Support legitimate business purposes such as recordkeeping, analytics, and auditing.

The retention period may vary depending on the type of information and applicable legal requirements. When information is no longer needed, we may delete or de-identify it in a secure manner.

11. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

Access and Correction: You may request access to the personal information we hold about you and ask that we correct or update inaccurate or incomplete information.
Deletion: You may request that we delete certain personal information, subject to legal and regulatory retention requirements.
Opt-Out of Marketing: You may opt out of receiving marketing emails by using the unsubscribe link in such emails, and opt out of SMS/text messages by replying STOP.
Preferences: You may update your communication preferences by contacting us.

We will respond to your request as required by applicable law. We may need to verify your identity before fulfilling certain requests.

12. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will delete it in accordance with applicable law.

13. International Users

Our Services are primarily intended for individuals in the United States. If you access the Services from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page and, where appropriate, provide additional notice (such as by email or a notice on our website).

Your continued use of the Services after any update constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your information, please contact us at:

Cleardrop Investment Management LLC
jkuyper@cleardropllc.com
https://www.cleardropllc.com/

This Privacy Policy is intended to satisfy commonly requested requirements for opt-in form review, SMS opt-in details, cookie and tracking practices, data security and handling, user rights, mobile information sharing statements, and related compliance obligations for digital advertising, email, SMS, and telephony communications.